In my job, I get all manner of people who think that they
know more than I do about how to build a building. It is pretty common. Painfully so.
Sometimes, they are people that I can tell to shut up and mind their own
business (in a nice way), but often times, they are my client, or the Authority
Having Jurisdiction, or the consultants that my client hired to help them
through the construction process. In
this case, I have to do a tap dance around the issue; it is not easy to explain
to your customer how they have no idea what they are talking about and are
wrong, while still maintaining a good client relationship.
As a result, I’ve become pretty adept at the diplomatic
two-step, where I tell my client that they are mistaken while not making it
seem like I’m telling them that.
The thing is, if I ever feel angry, annoyed, or upset about
this, I do my best to keep it in control, either biting my tongue or finding a
way to “walk away” for a bit before I make a mistake and get myself in trouble
(or fired) for biting back. This is made
doubly hard by the fact that there is a societal perception that when you are
dealing with contracting, and contractors in general, that the best way to get
yourself heard is to yell and scream.
So, everybody does. Even when
they have no idea what they’re talking about.
I’m tempted, on occasion, to throw my hands in the air, say “I
don’t have time for this” and walk off, but I don’t do that, because it is my
job to “have time for this.” It’s what
my boss pays me to do – to deal with customers and consultants and AHJs, while
maintaining our company’s good name.
Therefore, I’m absolutely floored at the preliminary report here that a law enforcement officer escalated a situation that other officers
had under control, then, while the other officers were dealing with the situation,
allegedly exclaimed “I don’t have time for this!” and shot the 18 year old schizophrenic
man to death, while the other officers were holding him down. Officer, having "time for this" is what the good people of your jurisdiction pay you for. You should always have "time for this."
The preliminary report had the deceased wielding a small
electronics-style screwdriver prior to his being shot, but it is unclear
whether he still had it at the time of his being shot to death, since he’d been
tased twice by then, and I’m lead to believe that it is generally difficult to
hold onto things in your hand while being tased.
I’m withholding judgment on this until we get the officer’s
side of the story, but preliminary reports look pretty damning.
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